Refund and Cancellation Policy

We want you to feel confident paying for Job Finder AI. This policy explains how to cancel, when refunds apply, and how to ask for one. To be clear, you never pay to apply for a job. Payments only ever cover optional subscriptions and feature packs inside the app.

You never pay to apply

Before anything else: Job Finder AI never charges placement, visa or processing fees. Applying to jobs is always free.

The only payments we ever take are for optional subscriptions and one-time feature packs that unlock more matches and richer application tools.

Cancelling a subscription

You can cancel your subscription at any time from your account settings. When you cancel, you keep access to paid features until the end of the period you already paid for, and you will not be charged again.

We do not charge a cancellation fee.

Refunds on subscriptions

If you were charged for a renewal you did not intend, contact us within 7 days of that charge and we will review a refund for the most recent period in good faith.

We generally do not refund periods that have already been substantially used, but we always try to be fair, especially in cases of accidental renewal.

Refund window for one-time packs

For one-time feature packs, you may request a refund within 14 days of purchase if you have not substantially used the pack, for example if you have not yet generated the application packs or premium matches it unlocks.

Once a one-time pack has been used to produce results, it is generally non-refundable because the work has already been delivered.

How to request a refund

To request a refund or cancellation help, email support@jobfinderai.pro or use the Contact page.

Please include the email address on your account and the approximate date of the charge so we can find it quickly. We aim to respond within 2 business days.

How refunds are processed

Approved refunds are returned through Stripe, our payment processor, to the original payment method.

Once we approve a refund, it can take several business days for your bank or card provider to show the funds, which is outside our control.